Shipping policy
Effective Date: [Add Today's Date]
Welcome to Glowvera Cosmetics. We are committed to delivering your order safely and on time across Pakistan.
Shipping Coverage
We currently deliver only within Pakistan.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as our only payment method. Customers are required to pay the full order amount in cash when their order is delivered.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- Shipping charges are displayed during checkout.
- We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, WhatsApp, or email (if available).
Failed Deliveries
Please ensure that your shipping address and contact number are correct. If the courier is unable to deliver due to incorrect information or the customer is unavailable, the order may be cancelled.
Damaged or Missing Items
If you receive a damaged package or an incorrect item, please contact us within 24 hours of receiving your order. We will assist you in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Glowvera Cosmetics
📧 Email: support@glowvera.com
📱 WhatsApp: +92-330-0230853
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